Kudos from Bill at Dupont

Bill: well, next time you see your boss, let him know that some folks “back east” were just absolutely delighted to work with you, that you were knowledgable, helpful, friendly, and accessible. darned rare to find that anymore.

(also when Dave Furior called in he said he was so glad to get this trouble-ticket from Iris because he’d get to call “Velda” again. lol.)

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